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Cheque Banking ceased on 31 October 2023

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Important Changes to Cheque Deposit and Withdrawal Facilities

Macquarie Credit Union has withdrawn cheque services to all members on 31 October 2023. 
 
Member chequing services and across-the-counter cheque deposit facilities in the branch, or at any NAB branch, are no longer available. This decision is in line with the broader industry trend toward digital payments, which offer greater convenience, speed, and security for both customers and businesses.
 
We understand that this change may impact some of our valued members who have relied on cheques for their banking needs. Therefore we recommend that you explore alternative payment methods to ensure a smooth transition.

Here are some convenient options available to you.

  • Mobile Banking: Download the MacquarieCU banking app to access your accounts, make payments, BPAY® bills and monitor your transactions using your smartphone or tablet.
  •  Internet Banking: Utilise a computer to access our user-friendly Internet Banking platform. Transfer funds, BPAY® bills and manage your accounts online.
  • Card Payments: Use your Visa Debit or Visa Credit Card for point-of-sale transactions, online purchases, and bill payments.
  • Bank@Post: If you need to deposit a cheque into your account, this can be done via Bank@Post at a participating Australia Post Office. You will need an active Visa Debit or Visa Credit Card to deposit at Bank@Post and the funds are subject to 7 business days clearance. 

For additional information and helpful tips, please visit:

If you have any questions or concerns regarding this change, please do not hesitate to contact our Member Service team in Branch, call us on 1300 885 480, or email info@macquariecu.com.au.

We appreciate your understanding and cooperation during this transition. Our commitment remains to provide you with the highest level of service and support, as we embrace more modern and efficient banking services.

 

® Registered to BPAY Pty Ltd ABN 69 079 137 518