Increase font size Decrease font size

Contact Us

Attention: open in a new window. Print

General Contact Information
Contact us Use our online enquiry form
Email us
Write to us PO Box 1618
Dubbo NSW 2830
Phone us Head Office
Brisbane Street
1300 885 480
(+61 2 6884 8172 International calls)
  Phone-A-Loan (02) 6884 8650
Fax Us (02) 6882 6909


Lost/Stolen Visa Card Hotline
Australia wide toll free: 1800 648 027
From overseas: +61 2 8299 9101

24/7 Fraud Department

(Fraud Bureau Service)

1300 705 750


Find Us
Head office 165 Brisbane Street, Dubbo
(PO Box 1618, Dubbo NSW 2830)

Macquarie Credit Union

Operating Hours

(Phone & Email)

Monday 9:00 AM - 5:00 PM

Tuesday 9.30 AM - 5:00 PM

Wednesday 9:00 AM - 5:00 PM

Thursday 9:00 AM - 5:00 PM

Friday 9:00 AM - 5:00 PM

Branch Opening Hours

(From 24 August 2021 until further notice)

Monday - Friday 9:30 AM - 4:00 PM

(For a critical appointment after 4:00 PM please contact the branch beforehand)


Send us a Compliment

Happy with the service? Please give us your feedback - as we like to pass on Member Compliments to our staff.

Use our online general enquiry form to provide us with your feedback on the service received. We welcome your comments.

Suggestions for Improvement

We want to get it right... you can help us with your feedback. The ability to have 'your say' is an important part of the Macquarie Credit Union difference. We welcome your comments and suggestions.

Use our online general enquiry form to provide us with your suggestions. We appreciate you taking the time to assist us with our focus on continual improvement and quality member service.

Making a Complaint

Are you having problems with Macquarie Credit Union? Read more about dispute resolution.

Looking for a fee-free ATM?