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Introducing Visa Secure

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The program formally known as ‘Verified by Visa’ has been enhanced and replaced by Visa’s new online security program known as ‘Visa Secure’.

Visa is collaborating with participating merchants and issuers to increase protection against unauthorised use of Visa cards, reduce instances of fraud and make online shopping more secure.

Visa Secure is a free service available to Macquarie Credit Union Members with Visa Debit and Visa 55 Credit Cards.

The below Visa Secure badge will indicate if you are shopping with a participating Visa Secure merchant.

When online shopping on a participating merchant’s site, Visa Secure will be helping to ensure purchases are made by the rightful owner of the Visa account.

Visa Secure checks can occur behind the scenes, but you may be prompted to provide additional information to verify the transaction.

A One-Time Password (OTP) SMS authorisation request may appear when you are completing online shopping transactions. This is an additional Visa Secure setting protecting your account from unauthorised usage. Should you encounter a One-Time Password (OTP) request simply follow the instructions on your screen to verify your identity and complete your transaction.

For members to receive a One-Time Password (OTP) SMS to verify their Visa Secure online purchases, it is important that your mobile number and personal information held by Macquarie Credit Union is up to date.

Members are encouraged to confirm their contact details by calling 1300 885 480. Members can also update contact information within your secure Internet Banking login.