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News Updates

Upcoming E-Statement System Outage

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Please be advised of the following scheduled outage of the E-Statement system on the following days;

  • Saturday, 21 August 2021 from 1:00pm to Sunday, 22 August 2021 4:00pm (Approx)

Our provider will be performing vital system upgrades during these times. We apologise for any inconvenience caused. 





Alert - Computer Access Scams

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The ACCC (Australian Competition & Consumer Commission) are warning consumers that "so far this year scammers have stolen more than $7.2 million from Australians by gaining access to home computers." The latest Scamwatch Alert "Computer takeover scams on the rise" published 12/07/2021, explains the significant and damaging impact of remote access scams in 2021, which have increased "184 per cent compared to the same period last year." Warning all Australians to deny unsolictied requests for you "to download remote control software such as AnyDesk or TeamViewer." If you are unsure and "think the communication may have been legitimate, independently source the contact details for the organisation to contact them".  Read the full news alert at





Covid-19 Update

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Please be aware that wearing a face mask is now a condition of entry to Macquarie Credit Union. Per the Covid-19 Rules for Regional NSW "You must wear a fitted face mask when you are in an indoor area of a non-residential premises in NSW." The "one person per 4 square metres" and "1.5 metre social distancing" rules also apply. 

If you are feeling unwell or have recently visited a declared COVID-19 hotspot, please DO NOT visit our branch in person. Please respect the safety of our staff, members and community.

A reminder to all members, if you experience any difficulties relating to the unfolding situation, please do not hesitate to contact us.

For more information email or call 1300 885 480.


Email Scam Alert

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Please be aware of the following email scams.

"Dear Customer, Your ATM card is blocked because your information is not updated plz call 02XXX-56061 to Activate it thank you"

"Dear Client, Your ATM service has been blocked & will need to be reset. Please call 02 8XX 560 61"

If you happen to receive an email like these, do not call the number provided or click on any links, these are designed to scam the recipient into providing their personal details banking and/ or card details.






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