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News Updates

Australia Day Public Holiday Notice

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Please note we will be closed on Monday 27th January 2020 due to the Australia Day public holiday. 

We will open as normal on Tuesday 28th January 2020 at 9.30am.

Please be aware all periodical payments or quick debits due on Monday 27th January 2020 will be drawn on Friday 24th January 2020.

To ensure all transfers/ debits occur, please check you have sufficient funds available in your accounts the night before, Thursday 23rd January 2020.

If you have any enquires please contact the branch on 1300 885 480 or email info@macquariecu.com.au

 

The Schedule of Fees and Charges has been amended

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The Schedule of Fees and Charges has been amended as at 5 December 2019.

A copy of the updated document can be found in our Disclosure Statements or in the branch at 165 Brisbane St, Dubbo.

   

2020 Member Survey

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Our Macquarie Credit Union Member Survey will be open from Monday 13 January 2020 to Tuesday 31 March 2020

Please take the time to complete our survey via the link below and provide us with your valuable feedback.

Macquarie Credit Union Member Survey

In appreciation for your effort and important feedback, all eligible completed surveys will be placed into our draw to win $500 deposited into the winner’s Macquarie Credit Union account.

This competition is authorised under NSW permit number LTPS/19/41057. Terms and Conditions apply.

Macquarie Credit Union Member Survey Draw Terms and Conditions of Entry.

 

Important Notice – Changes affecting Visa Debit Card Transactions

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A recent initiative by the Australian Government known as Merchant Routing has given merchants (eg, a shop or business) the ability to choose how your Visa Debit Card transactions are processed. When you use contactless (‘tap-and-go’ / PayWave) your Visa Debit Card, the merchant may choose to send the transaction via the debit network that costs them the least to accept. This is merchant routing (also known as least cost routing).

Coles, Wesfarmers and their subsidiaries have started to roll out software changes to update transaction routing capabilities on their EFTPOS machines where contactless payments are accepted. This software change will affect our Visa PayWave debit card transactions.

This means that your Visa PayWave Debit Card transactions can be redirected and charged as EFTPOS transactions instead of the Visa network or credit transaction. If you currently shop at any of the outlets owned by Coles and/or Wesfarmers including; Coles, Coles Express, Kmart, Target, Officeworks, Liquorland, or others with your Visa debit card frequently, you may potentially exceed your current fee-free transactions.

Be mindful that all EFTPOS transactions count towards your Membership Loyalty Program allocated free transactions. Unnecessary fees may occur should these redirected payments push you over your Membership Loyalty Program free transaction limit.

To avoid getting charged with excess EFTPOS transaction fees, there is a simple alternative payment method:

  • Insert your Visa debit card into the EFTPOS machine and select ‘Credit’.
  • By choosing ‘Credit’, your payments will be processed via the Visa network and will not be counted as an EFTPOS transaction. This technique will allow you to transact “fee free” under our Membership Loyalty Program.

How can I find out more about least cost routing?

Simply visit www.rba.gov.au/payments-and-infrastructure/debit-cards/least-cost-routing.html

Click here to learn how to bank fee FREE.

   

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