Increase font size Decrease font size

News Updates

Scam Alert - Overpayment Scams

Attention: open in a new window. Print


Overpayment scammers aim to trick you out of money by requesting a ‘refund’ for having incorrectly paid you money. There are many variations of this type of scam:

• They may provide you with false evidence of payment.
• They may have compromised your account.
• They may have transferred your own funds between your accounts.
• They may generously offer you a cut of the overpayment if you withdraw cash and deposit it into an account they nominate.
Don’t be fooled by this type of scam.

For more information about Scams visit the Scam Watch website


October Member Matters E-Newsletter

Attention: open in a new window. Print


Our Member Matters October e-newsletter has been emailed on the 14.10.20. If you haven’t received this electronic update, please contact our branch to ensure your contact information is up to date.

Alternatively click here to view our October e-newsletter online.


Term Deposit Savings Accounts and Transaction Account Interest Rate Changes

Attention: open in a new window. Print


Changes have been made to our Term Deposit, Savings Account and Transaction Account interest rates.


These will be effective as of Monday 7th September 2020. Please refer to our Interest rates schedule for further details


COVID-19 Member Update

Attention: open in a new window. Print

Dear Members,

As the COVID-19 pandemic continues to evolve with cases growing in Victoria and parts of New South Wales, we would like to re-assure our members that our branch remains open for business. 

A number COVID-19 safe initiatives have been implemented in branch for continuation of business ‘as normal’ throughout the pandemic.

For employee, member and community safety, we have restricted our branch to a limit of 4 visitors. We also require that the recommended 1.5 metre social distancing standard is adhered to at all times.

Hand sanitiser is available for visitors upon entry and the use of face masks is supported and encouraged.

We have installed additional Perspex screens on the counter and we adhere to a regimented branch cleaning process.

The Credit Union is prepared and will continue to adjust our plans for business continuity as the situation evolves.

We would like to thank our members who are utilising our remote services for their banking.

Our team is available to assist members set up internet/ mobile banking, phone banking, debit card and credit card facilities, if you would like access to any of these remote services.

Our products and services are available ‘as normal’ and our experienced team is here to help. Simply enquire on our website, or call 1300 885 480 for an appointment.

All visitors to the branch will be asked to complete a short COVID-19 declaration.
If you are unwell, have recently travelled from Victoria or another COVID-19 hotspot, returned from overseas or suspect you may have come into contact with COVID-19, please DO NOT visit our branch in person. Please respect the safety of our staff, members and community.

A reminder to all members: If you experience any financial difficulties relating to the unfolding situation or not, please do not hesitate to contact us.

For more information email or call 1300 885 480.


Page 1 of 3